This fanciful set arrived a few days ago. These vivid little punctuation marks on our table evoke a smile every time I look at them. Not only that, they work — and better than my older (& pricier) Peugeot set. Also, outstanding customer service from the manufacturer! After my initial burst of joy, I did notice a very thin line on the salt shaker, so I called Olde Thompson to ask if someone there could send me just a new top. The service rep, Lois, was cordial and extremely gracious, and offered to send me an entirely new set at no charge. I mentioned in passing that my wife also liked the clear-acrylic Del Norte set we’d gotten a few years back, but since we’d been turning the pepper mill so badly (back-and-forth, rather than clockwise, as came recommended with the Sunset Fiestas) it didn’t work well any more. So partly b/c
Delightfully Defiant Against Subtlety. Plus—Over-the-Top Customer Service.