9. Epson FastFoto FF-680W Wireless High-speed Photo and Document Scanning System, Black
“ Almost a Great Product ” John writes. “ Poor Support if you are a MAC user ” adds JWC73 . Another reviewer says “ Warning: Not for professional photo scanning! Fake TIFF files are actually compressed JPEGS “.
This unit has the potential to be a phenomenal product, but has a potentially serious flaw. I have scanned over 5,000 prints with it and find an issue with it putting a bluish blob in the middle of scans, which is quite visible on faces and white backgrounds. I contacted Epson and they replaced my first unit. The new one was ok for a while, but is now doing this also. It’s particularly frustrating because it is erratic. After extensive testing, best I can tell is that the flatness of the photo (not surprisingly) is quite important. The scanner really hates (understandably) cupped photos, which make it jam or not even feed. When you get them to go through, however, they almost never have this problem, possibly because they are pushing up closer to the scanner glass. Concave photos (scan surface curved away from lens) seem more apt to have it.
Almost a Great Product
At first, I was impressed when I went to install this product that I could go to the Epson web site and they bothered to ask what operating system I was using. Like a fool, I thought that the instruction I’d receive then would be customized to my specific MAC OS High Sierra needs. NOT!!! All the videos they have showing how to use their product and software are exclusively for Windows users and, when I pointed this out to their Customer Support people, all they could say was”Sorry.” So, word to the wise. IF you purchase this product and are a MAC user, be prepared to figure out how to use this product on your own!! Paying >$600 for a (presumably) top quality photo scanner and then not getting the support you need to properly use it is ridiculous! Buyer beware!
Poor Support if you are a MAC user
This unit has some great features if you want to quickly scan tax documents. However, it is useless for getting a good-quality photo scan. I am a professional photo historian and graphic designer who scans and archives clients’ photos for a living. I will only scan images as TIFFs to avoid compression artifacts. When choosing the TIFF option in the Epson 2 driver, I can see visible compression damage in the scan as if it were a lower-quality jpeg. TIFF uses lossless compression and I should not be seeing any visible artifacts. Comparison tests on both platforms and scanning high-quality original photographic prints confirm this. The TIFF option is actually scanning the file as a low-quality JPEG and then saving it as a TIFF file, which gives me a larger file but not higher quality! I called Epson about this issue and was told that this $700 scanner is made
Warning: Not for professional photo scanning! Fake TIFF files are actually compressed JPEGS
10. Fujitsu ScanSnap PA03603-B005 S1300 Instant PDF Sheet-Fed Mobile Scanner